These terms apply to event catering booked with The Roaming Affair, based on the Gold Coast, Queensland. Please read them with your written quote, booking confirmation and our Payment & Cancellation Policy.
Your quote sets out the agreed service, inclusions, price and payment dates. We reserve your event date once you’ve accepted the quote, made any initial payment specified in it and received our written booking confirmation.
The Caviar Experience is a roaming tasting service. Our host prepares and serves caviar bites as your guests mingle. Your booking confirmation sets out the agreed start time, caviar quantity and package inclusions. The booking window runs for up to two hours from the agreed start time and includes a brief set-up to prepare the presentation. Service concludes once we’ve served the caviar included in your package or the booked time has elapsed, whichever comes first.
Please share any changes to your guest numbers, venue or schedule as early as possible. If your booking specifies a date for confirming final guest numbers, please send them by that date. We’ll check what we can accommodate and confirm any changes to your service or price with you in writing.
Please arrange the venue’s approval for our service, along with any access and preparation facilities we agree on before the event. For outdoor events, we may discuss a suitable sheltered area in advance. If venue conditions affect safe service, we’ll work with you to find a practical alternative. Any resulting changes or cancellation will be handled under our Payment & Cancellation Policy and applicable law.
Travel is included for events in Surfers Paradise, Broadbeach, Mermaid Beach and Main Beach. A travel fee may apply for other locations, and a parking fee may apply where paid parking is required. Any applicable fees will be itemised in your quote and included in the total before you confirm your booking.
Our caviar contains fish and crème fraîche contains milk. Blinis and other accompaniments may contain additional allergens. Please share any dietary requirements before confirming your menu so we can discuss ingredients, available options and any risk of cross-contact.
Our Payment & Cancellation Policy explains how to pay, request a date change or cancel your booking. For questions or concerns about your service, please email theroamingaffair.au@gmail.com.
Queensland law governs these terms. You retain all rights and remedies available to you under the Australian Consumer Law and other applicable laws.
These Terms & Conditions are subject to change. Updates will be published on this page and apply to future bookings.